Since its deregulation in '98/'99, the energy retail market has thrived on competition, prompting the necessity for seamless electronic communication among all stakeholders, especially energy supply companies. Similarly, in 2017, the English water market opened its doors to competition for business customers.
The UK market is one of the most sophisticated and flexible markets globally, and also one of the most demanding in terms of the number and complexity of different messages that are communicated between industry participants.
Each market participant requires the capability to efficiently exchange a high volume of unstructured, semi-structured and structured messages, validate those messages from a technical and business perspective, respond when necessary, and seamlessly integrate critical business data into internal systems such as billing and CRM.
These markets continues to evolve, most recently with the planned move to MHHS for electricity retail. All new massage formats and types must be catered for to continue operating in the market, along with a suitable DIP Adaptor.
MarketFlow is a versatile market interaction platform designed to safeguard essential internal business systems, such as billing, by seamlessly managing messages from both external and internal sources. With advanced business process modeling and data mapping capabilities, it ensures adaptability as external and internal rules and systems evolve.
Handling large volumes of structured messages, MarketFlow efficiently records, validates, routes, and processes data in compliance with industry standards. When industry changes occur, MarketFlow seamlessly manages these adjustments with minimal configuration.
Within MarketFlow, industry processes are modeled and executed, ensuring critical business data is delivered to the necessary systems and partners essential for market operations. As processes evolve, MarketFlow evolves too, thanks to its configuration-driven approach rather than relying on additional software development.
MarketFlow is built for integration, interacting with both internal systems and external market participants. With successful integrations across multiple Billing and CRM solutions, MarketFlow offers unparalleled flexibility, delivering a best-of-breed solution tailored to the unique needs of our clients.
Since the advent of the deregulated market, MarketFlow has orchestrated billions of industry messages exchanged among many different organisations within the market ecosystem. Operating seamlessly in the background, MarketFlow has played a pivotal role in ensuring the smooth functioning of the open energy market.
Through many iterations of industry change and evolution, MarketFlow has consistently processed these market communications for the very largest participants in the markets, continually evolving alongside the industry.
For consumers, the ease of switching means moving between energy suppliers has never been easier, quicker and more reliably executed.
MarketFlow's sophisticated business process handling and exception management capabilities simplify industry processes, ultimately reducing the cost to serve for our clients.
· The most scalable market interaction solution available with proven capability in the UK energy market, having been used by the largest energy suppliers for decades.
· Currently underpins market communication in the UK and Irish gas markets, managing circa. 24 million meter points in the UK alone.
· Flexibility and performance have been the design cornerstone since the market opened.
· Flexibility of message format and business process have underpinned the technical design of the patented solution, delivering a reliable market operation for decades for our clients.
· Regardless of the change, large or small, MarketFlow continues to support the market and evolve with it, including all new data and processes required for MHHS.
· Integrated with a wide range of billing / CRM platforms including SAP IS-U, Ferranti MECOMS, Itineris UMAX, LogNet MaxBill, Oracle CC&B
· Provides highly automated exception handling capability to minimise the need for manual user intervention
· Provides out of the box support for Shipper & Supplier industry processes In the UK, such as Registration, Withdrawal, Asset Works, Meter Reading and Data Updates.
The market leading industry interaction solution, built specifically for complex energy and water markets.
A unified platform for the management of traditional and Smart Meter data.
Energy flexibility optimisation, built for the evolving landscape of smart grids and distributed generation.
Request further information to see how our solutions can support your business.
